Passengers are ready and eager to take control of their reservations. We have taken the time to understand what next generation customers are looking for when making travel reservations.
Passenger Benefits
- Ability to make a reservation on a smart phone, tablet, or desktop computer
- Simple boarding using Paperless check-in
- Self-Service reservations - simple access to change or cancel a reservation
- Walk up reservations using payment kiosks
- Vehicle tracking
- Branded experience
- Loyalty programs
- Instant notification when their reservation is made and a reminder when it is getting close
- Provide feedback / ride reviews
- Send reservation information to a friend or family
- Easy access to reservation history and view receipts
- State-of-the-art customer service
